| Schedule |
Topic |
Location |
Date |
The Art and Science of Customer Service |
Reno, NV |
January 20, 2010 |
The Art and Science of Customer Service |
Reno, NV |
January 21, 2010 |
The Art and Science of Customer Service |
Chennai, India |
November, 2010 |
The Art and Science of Customer Service |
Bangalore, India |
November, 2010 |
The Art and Science of Customer Service |
Ho Chi Min City, Vietnam |
November, 2010 |
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Services Contract
Click to view the Services Agreement
Click to view the Pre-program Questionnaire |
Travel Policies
Economy class for US domestic travel under 2 hours; Business (domestic First Class) for flights over 2 hours. All International travel is Business Class. Air travel can be placed directly with your agent of through the NewParadigms travel Service. Preferred air carriers American, Alaska, United, South African Airlines, Singapore, Cathy Pacific, Air Emirates, Air Lingus.
Saving on Air Transportation Costs
If you have corporate transportation going to the destination city you can save air fare by including me in the group. If I am traveling to the city for another client at the same time, the air fare will be split.
Fees (US Domestic Venues)
Keynotes and 90 minute workshops; $US 3.995
All day Workshops; $US5,000 per day.
Webcasts/Podcasts; Contact me directly. These formats can be customized to your organization Consulting; Negotiated on the basis of term and extent of the services required to ensure the desired outcome.
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